What is the role?
Souqpack , we aspire to be the most customer-centric and relevant digital company in the region. To reach this goal, we need exceptionally talented, bright and driven people who love the hustle. If you'd like to help us build the place where everyone can find and buy anything online in the region, this is your chance to make history.
Responsible to drive new strategies to improve speed of orders & service quality and to reduce costs.
Should be a subject matter expert for all Logistics Associates and Delivery Service Partners process areas and champion excellent driver and customer experience while continuously improving delivery performance.
Needs to monitor associates/department performance and provide feedback/ action plans and effectively coach and train current and new hires.
Partner with regional Fleet Management leadership to validate vehicle demand and road worthiness and general compliance to the Fleet Management Program.
Cultivate and sustain a safe environment, high-quality customer delivery, professional experience, and a positive culture.
Minimum Qualifications, Experience & Skills:
Must have strong proficiency in warehouse operations and a comprehensive understanding of e-Commerce and supply chain management.
Must be hands‐on, a self‐starter and capable of delivering results in a fast-paced, multi-tasked, high energy environment.
Should have clear communication skills, a creative and analytical problem-solving skill set with a strong desire to constantly grow and evolve, the passion to persevere against odds, the willingness to take risks and to be fearless, and the tenacity to fail forward again and again.
Who will excel?
The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment. They will be a creative and analytical problem solver with a passion for delivering results.
At souqpack we have courage to pursue what seems impossible, we work hard to get things done, we go great lengths to ensure that the experience of everyone from our customers, to our sellers or souqpack bandidos is stellar but above all we are grateful for the opportunities we have.
If you feel the above values resonate with you – you will enjoy this incredible journey with us!