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Operation Officer (Customer Services)

المنطقة الشرقية تم إضافة الإعلان في 23:16, 28 نوفمبر 2016, رقم الإعلان: 100188233

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• Facilitate customer in opening/closing of an account/TDR and ensure complete documentation, with an emphasis on KYC/AML and other applicable laws. Preparation and dispatch letter of thanks and record keeping on daily basis.
• Account Activity like Stop payment, standing instruction, Zakat, FED, Dormant Operation, Inward/Outward Clearing/OBC, and Statement of Account. PO, DD, Banker’s Cheque issuance/Payment and its record maintenance & reporting.
• Meet objectives (quantitative and qualitative) determined by operations department and branch manager.
• Represent KBL in the branch by demonstrating professionalism and dynamism.
• Manage the information by using the MIS and keeping records in client files.
• Good communication skills and a drive for initiatives.
• Posting of loan transactions into borrower accounts as per DA, Charges deduction, withdrawal slip issuance and record maintenance.
• Ensure timeliness in processing of transactions ensure zero customer complaints.
• Assist Branch Manager in achievement of business targets of the branch.